OverviewWe seek a QA/QC Associate with a solid understanding of modern web-based technologies, cross-browser experience on multiple platforms and a superior eye for detail. The role will require an independent, proactive attitude in order to conceive and refine creative solutions that satisfy the demands of world-class clients and meet evolving business needs.
You will work with a highly experienced team of developers, helping to build testing processes to lead our company through an exciting period of growth. We offer competitive compensation and a comprehensive benefits package. This position is located in our Bangalore, KA office.
Responsibilities- Excellent interpersonal, communication and presentation skills, to coordinate with global Development teams
- Strong leadership skills - able to communicate with colleagues while building credibility and rapport, modifying behavioral style to respond to the needs of others while maintaining objectives
- Mentoring the Team, Train and coach members of project groups to ensure effective knowledge management activity
- Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
- Design and build quality, performance, and reliability and inspire other team members to do the same
- Conduct defect management activities to include problem identification, issue research, analysis, and documentation
- Lead or assist in data analysis to determine data health and consistency, or root cause of issues
- Ability to execute QA testing, interpret test results, and document outcomes with attention to detail
- Review requirements, providing feedback on completeness, testability and other risk areas
- Communicate testing progress and results in a timely and accurate manner
- Estimate assigned tasks and provide regular status updates to project team, supervisors
- Participate in identification and implementation of continuous improvement opportunities within QA and broader project teams
- 8+ years of experience in Digital/Email Marketing
- Bachelor/Master's degree in area of specialty and/or experience in the field or in a related area
- Working knowledge of Manual/Automated Testing
- Knowledge of HTML, CSS
- Enterprise-grade ESP experience
- QC/QA Practices
- Knowledge of various tools used in Email Marketing and Campaign Build Process
- Understanding of Email Life Cycle
- Excellent communication skills
- Strong problem-solving skills
- Ability to work independently, effectively manage multiple activities, and to meet quality objectives
- Proven ability to communicate effectively (oral, written and via email)
- Strong analytical, problem solving, decision-making and negotiating skills
- Good interpersonal skills: teamwork, respect, tact and discretion
- Demonstrate a positive attitude even under pressure
- Excellent attention to details
Additional InformationEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
Take a trip to YOUniverse and explore our unique benefits, here.
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
