About PMG
Named Ad Age Best Places to Work for 9 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG utilizes business strategy and transformation, creative, media, and insights—as well as its proprietary marketing intelligence platform, Alli—to deliver cutting-edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Best Western Hotels & Resorts, CKE Restaurants, Experian, Intuit, Kohler, Nike, Sephora, Therabody, and Whole Foods spans 85+ countries.
Role Overview
As our Client Strategy Director, you will be pivotal in shaping the strategic direction for our diverse clientele and fostering a vibrant, diverse team of leads and supervisors. This dynamic position involves developing robust media plans, honing business goals, and managing budget forecasts while facilitating professional growth within your team.
Key Responsibilities
- Work closely with Channel and Client Strategy leaders to synchronize efforts and deliver exceptional results and customer experiences.
- Drive results towards performance goals, utilizing expertise in lower funnel strategy with paid search and paid social, and report progress to key decision-makers.
- Lead and advise on the development of digital strategy and marketing plans, ensuring alignment with client objectives and market trends.
- Manage budgets and forecasts with precision, and identifying opportunities for incremental enhancements.
- Apply strong operations rigor to ensure accurate financial planning and execution.
- Lead executive-level communication and strategic planning, addressing any issues effectively to ensure the team meets or exceeds expectations.
- Foster a culture of transparency and collaboration within the team and with clients.
- Employ enhanced storytelling techniques to create more engaging and compelling narratives in client presentations, improving client engagement and satisfaction.
- Oversee the execution of crucial projects, including onboarding and strategic initiatives across the client base.
- Ensure access to appropriate dashboards for data analysis, leveraging expertise in various attribution methods (MTA, MMM, & Last Click) to guide strategic decisions and optimizations.
Required Skills & Experience
- A bachelor's degree or equivalent work experience
- 8+ years of relevant work supporting retail apparel clients
- 4+ years in a supervisory management role
- Demonstrated management and team development skills
- Proven experience in multi-channel digital marketing and managing digital media campaigns
- Solid analytical background with experience in managing budgets/KPIs from a comprehensive, cross-channel strategy perspective
- Familiarity with various attribution methods (MTA, MMM & Last Click)
- Quick, accurate, and decisive analytical, forecasting, and decision-making skills
- Excellent verbal and written communication skills
- Strong proficiency with Excel and PowerPoint or Keynote for reporting and presenting to clients
Benefits & Perks
- Professional Development: Take advantage of learning and development programs, mentorship opportunities, and career advancement support
- Generous PTO
- Paid Parental Leave
- Retirement Plans with 401(k) matching
- Fertility and Family Support
- Pet Insurance
- Lifestyle Spending Accounts
- Annual Bonus for all employees
- 8 Volunteering Hours
- AI Enterprise License and weekly AI training sessions
Company Culture
Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
Diversity & Inclusion
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
