As part of the Hanoi Operations Center Team
You will be responsible for setting up and monitoring campaigns, supporting clients from foreign markets - mostly Japan and Thailand. A Senior Ad Operations specialist will ensure the success of ongoing campaigns through optimization and identify potential risks.
What You Will Do
Based in Ha Noi & work closely with the internal Account Strategy team to understand the clients’ online advertising campaigns’ objectives, support for regional markets (mainly for TH & JP market).
- Responsible for campaign set-up, optimization, reporting and ensure that the campaigns deliver and meet the KPIs across digital advertising platforms (Google Ads, Facebook, Tiktok, LINE Ad, DV360, LinkedIn...)
- Monitor ad performance and proactively identify potential risks or issues that may impact campaign delivery or success.
- Troubleshoot technical discrepancies and ad delivery errors promptly, ensuring minimal disruption to ongoing campaigns.
- Analyze data and prepare insightful reports.
- Evaluate the effectiveness of campaigns in order to inform future campaigns.
- Check if campaign pixels are implemented correctly on client websites & if conversions are correctly tracked.
- Continuously stay updated on industry trends, ad platform updates, and evolving risks, adapting strategies accordingly to enhance operational stability.
- Support with other Ad Operations tasks when required.
Who You Are
- A Bachelor’s degree from a university.
- 3+ years of working experience as Ad Operations.
- Candidates with extensive experience in performance campaigns are preferred.
- Experience in managing regional online advertising campaigns in ad platforms and perform complicated campaign analysis.
- Good command of English and Vietnamese.
- Japanese language skills are not mandatory, but candidates with Japanese proficiency will be given higher priority.
- Good knowledge in display, video, social and search advertising (SEM, Display network, Video network, Facebook, Tag management, etc).
- Knowledge in Analytics tools (Google Analytics) & Measurement Tools (Campaign Manager, Sizmek, Appsflyer) would be a plus.
- Detail-oriented, well organized with a good sense of responsibility.
- Proactive and willing to learn.
- Ability to work well under pressure, managing multiple tasks and deadlines efficiently while prioritizing safety and reliability.
- Excellent teamwork and ability to adapt.
- Possess logical reasoning skills with numerical ability.
Why You Will Love It
- Competitive Salary
- Performance Review (2 times per year)
- Performance Bonus (1 time per year from 0.5-month to 3-month salary amount)
- Annual Leave: 15 days and other leave types
- Private health Insurance
- MacBook to be provided
- Good chance to explore new trends in the digital market
- Opportunity to learn and work with the most advanced advertising technology platforms
- Work in professional, active, international and dynamic environment