About The Role
The Senior Account Manager – Paid Social role is an account management role meant for a paid social advertising wizard who loves developing strategy and executing on that strategy in ad platforms for D2C and B2C clients.
The ideal candidate wants to join a thriving digital agency that is hyper-focused on client performance and ROI.
You should be confident in your ability to drive improvements in account performance, while contributing to a collaborative team environment.
You will be expected to push the outer limits of your paid social advertising knowledge through continuous testing and immersion into industry trends.
About You
- 2+ years of direct paid social client management including Meta, TikTok, Pinterest, and Snapchat advertising strategy development, execution & client relationship management
- Experience analyzing backend sales data to drive business outcomes
- Passion for crunching numbers, analyzing data in Google Analytics, Facebook Business Manager, and navigating Excel spreadsheets
- You are a communication guru when presenting digital marketing strategy to executive audiences
- You frequently find yourself stepping into leadership roles and want those around you to succeed
- Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem
- ‘Driven’ and ‘Innovative’ are attributes commonly associated with you
- 4-year college degree or equivalent work experience
Client Revenue Oversight
- Serve as the main point of contact and client channel lead for clients, while supporting the larger team across various projects
- Revenue & retention responsibilities for managed accounts
- Participate in onboardings, renewal calls, and other important client communications
- Drive overall account strategy, forecasting, and planning
- Analyze performance data and KPIs
- Develop weekly client meeting content to track progress toward client goals
Paid Social & Process
- Maintain excellent standards and quality of service
- Think creatively to develop innovative tactics and strategies that drive results
- Contribute to projects, process changes, and roll-outs
- Assist with trainings on new features and services
- Create best practices, and assist in developing process documents
Not a Must, But a Plus
- Comfortable speaking through CAPI measurement solutions
- Experience in Shopify platforms
- Directly managed paid social budgets of $100,000+ in monthly ad spend
Benefits
What We Offer
- Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc.
With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.
Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services.
It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24).
In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow.
Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.
Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information.
Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process.
While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
