WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
About You
As an Account Associate, your primary function will be to provide vital production support for your account team. Day-to-day responsibilities include, but are not limited to:
- Running and formatting performance reports
- Implementing account tasks and optimizations
- Building and uploading campaigns
- Participating in and taking notes during internal syncs, client meetings, and presentations
- Becoming responsible for at a minimum 2-3 accounts
Account Associates will learn DEPT’s best practices for both Paid Social and Search Engine Marketing while gaining the foundational skills necessary to progress into more advanced roles that will expand on the breadth and depth of knowledge.
You’ll be responsible for:
- Learning the fundamentals of DEPT’s SEM & paid social marketing methodologies
- Sharpening your technical skills in Excel by demonstrating proficiency in sorting, pivot tables, conditional formatting, and v-lookups
- Implementing tasks via the Google UI, Editor, or Meta Ads Manager
- Uploading & editing campaigns, targeting methods, ads, keywords, placements, negatives, and other standard account management tasks
- Identifying performance trends, understanding the metrics, and developing report write-ups with clear explanations
- Understanding bidding methodologies (smart bidding vs manual) and the strategy behind bid adjustments
- Updating, monitoring, and communicating budget pacing performance to the wider team while flagging any areas that are pacing above/below 15% variation
- Creating, pulling, and reviewing pixels
- Successfully speaking on a set portion of client calls
You’ll need to have:
- 0 - 6 months of paid search social and/or social marketing experience
- Strong analytical and reporting skills and knowledge of Microsoft Excel / Google Sheets
- Strong time-management skills and the ability to prioritize to deliver multiple tasks on time
- Strong written and verbal communication skills
Additional things that will impress us:
- Google Ads certification
- Meta Blueprint certification
- You are an energetic and creative marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the marketing space
- You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment
- A desire to stay current with the latest marketing trends
Training at DEPT
Our training program is built to help you rapidly advance your career.
You’ll have hands-on support every step of the way from when you walk in the door on day one, through your first tasks and interactions with clients, all the way until you’re leading a Quarterly Business Review (QBR).
During your time at DEPT we’ll offer, and create a transcript for, different training programs that are tailored to your current level of experience. We’ve broken a few of those out below.
Onboarding:
DEPT takes an all-hands approach to teach you everything you need as you begin to ramp up in your new role as a Marketer. You will go through an onboarding roadmap with the Learning & Development team, while simultaneously getting frequent on-the-job training from your manager and peers. During the training you will have an opportunity to also get your hands into actual tasks & account work to apply what you learn. After completing the onboarding program, you’ll have a solid understanding of marketing and you’ll be prepared to complete a variety of Paid Search and Paid Social tasks for your team.
Here are some things you can expect during your onboarding:
- A clear onboarding curriculum guide with practice assignments
- Full access to training material so you can re-review key concepts at your pace
- Frequent check-ins with your manager to get all the support you need
- Opportunities to collaborate and build relationships with other new DEPT employees
Professional Development:
Once your onboarding program is complete, you’ll have the opportunity to be enrolled in professional development programs that are designed to help you build stronger skills and accelerate your career progression. In our Professional Development program, we also focus on communication & presentation skills, client relationship-building skills, and career development topics. DEPT’s Professional Development program is available throughout your career, and the learning pillars get more advanced as you take on additional responsibilities.
Leadership Development:
DEPT takes a lot of pride in developing outstanding leaders, so even as an entry-level employee, you’ll begin building your leadership skills. As an entry-level employee, you will learn concepts of being a coach, being adaptable, building relationships, and providing feedback.
TAKE INTO ACCOUNT:
You will have to communicate with your team members abroad, therefore fluency in English and excellent communication skills (both written and verbal) are a must for this role.
This opening requires you to be open to work approximately 2-3 times a week from one of our offices located in Villa Crespo.
WHAT DO WE OFFER?
We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
- Premium healthcare through OSDE for the employee and their immediate family members
- NUBI prepaid card with a monthly allowance for grocery purchases
- Monthly reimbursements for Wi-Fi/electricity expenses
- Monthly reimbursements for training/English classes
- 100% covered "Plant Total" membership at Sportclub
- A flexible vacation policy
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay, and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
