Job Title
Ad Operations Manager
Company Overview
Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world.
What We Can Offer You
- Competitive salary package
- 25 days holiday increasing with service to a maximum of 30 days
- Option to buy an extra 5 days per year
- Enhanced pension scheme
- Bupa healthcare
- Monthly wellbeing fund
- Early finishes on Friday during summer
- Office located ten minutes from London Bridge tube station with a rooftop with 360 views of London
- Extensive training programme to help guide career development
Our Values & Behaviours
Our new values of Energy, Empathy and Impact align with our Good Growth ambition and represent our commitment to our people. We are open to difference and support our people to help them succeed.
The Role
As an Ad Operations Manager, you will be responsible for managing the end to end process of ad campaign delivery, optimisation, and reporting. You will work closely with account management and creative teams to ensure campaigns are launched on time, run smoothly, and meet performance goals.
The Ideal Candidate
- Detail-oriented with a strong background in digital advertising and campaign management
- Excels in multitasking and problem solving
- Proven ability to manage complex ad campaigns across multiple platforms
- Strong leadership and management skills
- Collaborative spirit to work seamlessly with cross functional teams
Essential Criteria
- Proven experience in Ad Operations or Digital Advertising role
- Strong understanding of ad trafficking, tag management, and digital advertising technologies
- Ability to work independently in a fast-paced, dynamic environment
- Excellent troubleshooting skills
- Excellent communication and stakeholder management abilities
- Track record of delivering high-quality results in deadline-driven environments
- Strong proficiency with Microsoft Office suite, especially Excel
Desirable Criteria
- Experience with digital advertising platforms like Google Ads and DV360
- Understanding of tracking technologies
- Commitment to innovative thinking
- Excellent written and verbal communication skills
- Sociable individual driven by long-term growth
- Strong relationship builder
Responsibilities
- Oversee end-to-end management of digital advertising campaigns
- Ensure accurate and timely trafficking of digital ads
- Troubleshoot and resolve ad delivery and performance issues
- Maintain and update internal ad operations processes
- Produce and manage key documents
- Provide communication and support to the team
- Assist in maintaining AdOps workflows & SLAs
- Meet all work deadlines and exceed expectations
- Guide and help develop junior team members
