Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Job Description
Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Client Partner with a demonstrated track record of results to join our team.
Aligned to Healthcare, you will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers and ultimately improving healthcare.
Your Impact:
- Drive and lead stewardship in 1-3 healthcare clients, acting as their PS leader and ensuring profitable YoY Growth
- Partner with clients to figure out ways to impact their business and customers, resulting in measured sales and revenue growth (on both existing and new projects) and overall satisfaction
- Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
- Foster deeper relationships with customer CXOs (beyond the CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
- Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
- Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals
- Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
- Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
- Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
- Cross-sell across our horizontals, services, solutions, and capabilities
- Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community.
- Manage PS Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
- Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education
Qualifications
Your Skills & Experiences
- Minimum of 12+ years in the Health industry (ideally Pharma) and Professional Services (Consulting) with demonstrated success and growth as an account manager or client partner
- Experience managing large accounts of $5-10M
- Strong understanding and passion of the healthcare sector (Pharma), awareness of industry trends, challenges, opportunities and disruptors
- A passion for people, leadership, equality, and society
- Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
- Strong global leadership capability to manage a team of up to 200 and lead change while inspiring and developing others
- Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
- Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates
Additional Information
Pay Range: $160,000 - $300,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
Benefits of Working Here:
- Flexible vacation policy: time is not limited, allocated, or accrued
- 15 paid holidays throughout the year
- Generous parental leave and new parent transition program
- Tuition reimbursement
- Corporate gift matching program
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.
All your information will be kept confidential according to EEO guidelines.
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