Union/Affiliation
Administrative and Professional Staff (APSA)
Pay range
$69,102 to $82,420 annually
SFU Department Descr
Communications and Marketing
Position Grade
7
# of openings
1
Biweekly Hours
72
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Student Services at Simon Fraser University is a large and diverse organization comprised of multiple departments working towards the common goals of strategic enrolment management, holistic student development and well-being, academic growth and success, co-curricular learning, and many other critical services and resources supporting individual SFU students along their educational journey. Dedicated to an inclusive and accessible approach to understanding its ever-changing student community, Student Services is proactive and responsive to the needs of SFU students and determined to meet its students where they’re at with innovative and student-centric initiatives.
About The Role
The Social Media Coordinator assists in the development, implementation, assessment, and ongoing enrichment of all social media and communications initiatives for the undergraduate student audience. The Coordinator assists in the development of social media content strategy and plan by creating and implementing the associated digital content strategies for the unit and liaises with key SFU stakeholders across Student Services, faculties, and the institution in order to achieve the institution's undergraduate student recruitment, enrollment, retention, and engagement objectives. The Social Media Coordinator works closely with other communication practitioners and committees in Student Services, University C&M, non-academic departments, and across the faculties to support the production of marketing and communication materials and to continually assess their quality, strategic effectiveness, and consistency with institution-wide initiatives.
The ideal candidate will be self-aware and emotionally intelligent and can demonstrate a people-centered approach to provide outstanding service. They must demonstrate solution-oriented critical thinking, creativity, and a strategic, big picture perspective to achieve results. The ideal candidate will also be respectful and inclusive and contribute to a welcoming community by being open and valuing diversity. They will communicate clearly and effectively for a variety of purposes across diverse audiences and with a broad range of people, demonstrating active listening and interpersonal understanding to facilitate collaboration and to successfully convey information, thoughts, and ideas with impact.
Qualifications
- Bachelor's degree in Marketing, Communications or a related field and three years of related experience, including experience in the execution of marketing and communications plans, social media strategies and plans, OR an equivalent combination of education, training and experience.
- Outstanding knowledge and expertise in client service management.
- Excellent consensus building skills, teamwork, leadership, and relationship management skills.
- Excellent knowledge of communication, promotion, and marketing principles and practices, as well as strategies using social media and other digital platforms/channels.
- Excellent knowledge of all aspects of social media, including statistics reporting and tracking tools.
- Excellent writing and editing skills with strong attention to detail.
- Excellent research, content creation, copy editing, and copy writing skills.
- Excellent facilitation, conflict-resolution, interpersonal, and cross-cultural communication (oral, written, and presentation) skills.
- Ability to work outside of operational hours throughout the work week to attend institutional, community or student events, and to distribute urgent information to student digital channels as required.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):
- An additional 7% pay in lieu of benefits & 8% vacation pay
- Employer paid extended health & dental plans
- Professional development funds (minimum contract period of 1 year)
- Hybrid-work program for eligible positions
Additional Information
The assignment end date is August 22, 2025.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.
