Freelance Client Operations Lead

Saatchi & Saatchi (We Are Saatchi) • Contract • El Segundo, California, United States • 1w ago

Company description

At Saatchi we believe in creating ideas that can live anywhere. And we believe that when we work as a team, nothing is impossible. We strive to bring out the best in each other and in ourselves and expect applicants to understand the value of close collaboration. We also believe that creating transformational work requires initiative, an entrepreneurial spirit and a bold commitment to achieving measurable results and business success for the Clients we service.

Overview

As Client Operations Lead (COL), you are the internal lead for your assigned initiative(s). In partnership with the Client Partner (CP), you are uniquely responsible for driving projects forward, which includes responsibility for workflow, process, and internal momentum for the projects to which you are assigned. The Client Partner and Client Operations Lead are collectively responsible for owning the short- and long-term success of the initiatives to which you are assigned. You will work closely with disciplinary leads across creative, media, strategy, production, and data/analytics to launch creative marketing solutions that directly service our clients’ business objectives.

Responsibilities

Responsibilities include, but are not limited to:

Co-manage projects or campaigns from brief through delivery by driving team decision-making and ensuring key internal touchpoints and communications occur across Creative, Media, Strategy, Data Science, Analytics and Production.
Consistent oversight of process, efficiencies and resource documentation with the goal to keep process and templates consistent across workstreams.
Leading and/or facilitating internal discussions designed to foster collaboration across departments, as well as accomplish key campaign development tasks including application of best practices, scope & resource planning and monitoring, workback calendars and schedules, definition around creative deliverables, project assignment summaries, and creative kick-offs

Qualifications

We are looking for candidates with the following background and capabilities:

8-10 years of project or client/account management experience in an ad agency managing projects across multiple media, including digital, video, social, print, large-scale website maintenance, application, or digital product initiatives. Previous vehicle or similar scale client experience preferred.
Extensive management of multidisciplinary campaigns or large-scale projects from project brief through delivery, including oversight of scheduling, budget management, and production best practices.
Knowledge of Microsoft Office 365, Google Docs, PowerPoint, Keynote, Acrobat Professional, Smartsheet, PM related workflow and reporting tools. Working knowledge of Adobe Photoshop; knowledge of social media platforms.

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Compensation Range: $46.13 - $69.44 hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1/17/25.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.