Advertising Sales Account Manager, Adapt

Amazon Web Services (AWS) • Full-time • Santa Monica, California, United States • $70.20k - $150.10k / year • 5d ago

Description

Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps.

As a member of the Amazon Adapt team, you will have the opportunity to work on a range of client businesses. This enables Adapt team members to experience high-velocity exposure to teams across the organization and to clients across different verticals. From day 1, Adapt team members must use their experience to earn trust with multiple stakeholders and take command of a new leadership role within a team. As a member of the Adapt team you will use your experience and vast knowledge in an array of work scenarios that affect internal stakeholders and clients. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks. If you are ready to make an immediate impact, embrace change, and accelerate your career at Amazon, come join us!

Key Job Responsibilities

You deliver revenue while managing complex advertiser goals and problems to drive revenue
You grow existing client revenues that may expand regionally
Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks
You leverage your mastery of media and communications to develop annual brand plans and campaign media plans
You create and/or identify new insights based on multiple first-party and third-party research
You educate customers based on customized insights
You provide in-depth data analysis to develop actionable insights and recommendations for future campaigns
This is a client facing role and requires up to 20% domestic travel as needed or 1x per month on average. Global travel may be required up to 2 times annually.

A Day in the Life

As an Sales Account Manager on the Adapt team, you will work with internal and external customers to create and execute advertising strategies while driving incremental revenue. You will rotate across teams and verticals to cover open books of business due to leaves of absence and use your experience and vast knowledge in an array of work scenarios to drive value for internal stakeholders and clients. You will consult the client to define goals and work backwards to develop a curated advertising strategy to achieve it. You use complex, data-driven insights to enrich advertisers' understanding of their campaigns, objectives and even business. Internally you work closely with Sales, Creative, Product, and other internal partner teams to drive advertiser success.

About The Team

Adapt Rapid Response is a scaled business solution, providing short-term support via a task-based assignment queue. ARR's primary function is to protect all unassigned revenue due to declined dedicated Adapt support for leave of absence (LOA) in Adapt's established locales, preventing the randomization of the core teams due to attrition or unexpected business growth. Additionally, the team can be further optimized by pivoting to high priority needs (tentpoles, seasonality shifts) or accelerate business with time-bound initiatives (pitch sprints), as ARR is not tied to specific accounts. While the ARR service model is a limited coverage solution, removing high complexity activities, we are a strategically focused team and we hold a high standard for the quality of work we deliver.

Business proficient Spanish is desired.

Basic Qualifications

Bachelors' degree in Economics, Marketing, Advertising, Statistics, Engineering or Business
Significant experience in a client facing role including but not limited to digital marketing, analytics etc.
Experience in display or search marketing
Adept at solving problems that span business and technology
Influence process improvement that scales broadly; inventing and simplifying within existing processes
Excellent organizational, relationship-building, and communication (written and verbal) skills
Programmatic strategy and implementation experience
Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth