Job Overview
We're looking for an outstanding social writer to work in a unique role on our Community Strategy team. We need an individual who loves writing for social, is tuned into trends, and is interested in growing social communities through genuine engagements and community strategy.
Responsibilities
As a Community Writer and Engagement Strategist, you will:
- Own day-to-day writing of community engagements on select social channels for a large tech client
- Be the eyes and ears for the brand, providing insights into what their community is talking about
- Monitor for real time crises, and agile/trending opportunities the brand can jump into
- Keep a pulse on platform best practices and breakthrough moments in community management
- Gather insights and observations from event chatter to inform key stakeholders (alongside analytics team)
- Develop industry POVs for the latest changes in the world of social media community management
- Maintain resources like playbooks and response matrices for up-to-date best practices
Day-to-day, your role includes:
- Writing quick, fun, and engaging social responses for real-time engagements with fans throughout the day
- Managing multiple social channels for one client, including continuous monitoring to ensure clients are briefed on all pertinent social conversations and crisis moments
- Recommending opportunities for the brand to jump into trends including suggestion video content ideas and drafting copy
Qualifications
We're looking for strong, impactful experience, which typically includes:
- A four-year degree
- 1-3 years of experience in copywriting, copy-editing, creative writing, or related experience; please provide portfolio should you have one
- A strong understanding of what's trending on social and how brands are playing in the space, ideally with social strategy experience
- Working knowledge of social platforms (Facebook, X, Instagram, LinkedIn, TikTok, etc.) and their respective ad manager tools
- Preferred, but not necessary experience using a social monitoring tool for community engagement and analytics (notably Sprout and Synthesio)
Ideal Candidate
- Love writing for social with a passion for building communities
- Are highly organized with an extreme attention to detail
- Are flexible and ready to jump in where needed
- Demonstrate grit and ownership
- Exude positivity
- Aren't afraid to share your ideas and communicate
- Meet problems head-on and view them as opportunities
