Company Description
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job Description
Reporting to our Managing Director in Northern Europe, you'll create impact within our Client Management Team. We take pride in our global client portfolio and our proprietary technology, setting us apart in the industry.
You'll use your expertise to guide client success and foster lasting relationships with some of our biggest European clients.
Your primary responsibilities will include:
- Lead key client accounts, being a trusted advisor and expanding our network within client organisations.
- Be responsible for the accurate media budget management (planning, pacing and changes).
- Oversee the invoicing process.
- Deliver monthly and quarterly business reviews with clear insights and recommendations to the client.
- Coordinate our team of international Paid Media specialists, promoting structured and organised workflows.
- Guide the current client portfolio, supporting growth activities through documented Account Growth Plans, and collaborate with department leads to pursue new opportunities.
- Monitor client health indicators such as Net Profit Contribution (NPC) and Net Promoter Score (NPS), taking proactive actions to improve these metrics.
Qualifications
- Fluency in both German and English.
- Over 3 years of experience in a senior client-facing role, with understanding of Paid Media.
- Familiarity with the media cycle.
- You can manage an account structure with multiple work streams and use project management tools.
- Demonstrated experience coordinating teams to achieve shared goals.
- You love getting to know your clients, developing long-lasting relationships and adding value to their business.
- When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.
- You embrace challenges as opportunities and seek feedback to enhance your skills.
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.
💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learningwith unlimited online courses.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.
#LI-Hybrid
