Job Description
The purpose of this role is to be the day to day contact for client trading. Develop the Trading team and manage their development.
12+ years of experience in delivery management for Programmatic & Display accounts
- Manage a portfolio of client accounts and will be responsible for overall team operation
- Act as the first point of contact for client questions and requests will be responsible for ensuring all client SLAs are consistently met by the team
- Effective team management capabilities
- Pro-active leadership that encourages teams to perform to the best of their ability
- Manage client relationships
- Deliver superior customer service and ensure organic business growth
- Build and maintain relationships with clients often through regular calls and meetings
- Communicate to other departments in the organization to facilitate client requests
- Identify new client relationships and assist in pitches to potential new clients
- Give presentations about their organization’s products or services
- Conceptualize strategies and pro-actively provide ideas - act as a technical consulting partner to the business
- Assist clients in their effort to maximize revenue through yield analysis and optimization
- Effectively manage the budget while optimizing the same towards optimal delivery
- Manage a team of account executives and arrange training for them wherever necessary
- Generate accurate reports on the status of existing accounts and new business
- Drive HBR, QBR, MBR, etc., with the client
- Work with the Head of Department in terms of resource management
- Actively participate in hiring new people for the organization
- Be responsible for the performance management system of the team members under their purview
Location
Chennai
Brand
Paragon
Time Type
Full time
Contract Type
Permanent
