About the team
Amazon Advertising is growing its online advertising program and is seeking an Ad Ops Services Associate in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible to perform certain accurate media plan creation/reviews and to handle reporting process within the tool.
Job Description
In this role, the individual works under close supervision on completing the productivity and accuracy targets. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge. This role would report to the Operations Manager.
Roles and Responsibilities
- Gain a thorough understanding of the business and operational area
- Process allocated work to meet and exceed daily productivity targets
- Maintain the highest standards around campaign QA, media plan creation/reviews
- QA campaigns that are trafficked to Amazon's stable of properties: Amazon, IMDb, DPreview.com, etc.
- Provide support and coverage to other advertising teams
- Provide account team with screenshots confirming creative went live
- Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows
- Provide, verify 3rd party reporting
- Uphold user experience by confirming ad units when they go live
Knowledge & Skills/ Business Acumen
- Outstanding organizational, prioritization, attention to detail and multi-tasking skills
- Comfortable in fast-paced, multi-tasked, high-energy environment
- Show excellent oral and written communication skills in English with the ability to face external and internal customers in a professional and mature manner
Basic Qualifications
- Ideal candidate may have 1-4 years of work experience in relevant domain
- A bachelor’s degree or higher is required
- All candidates to have excellent oral and written English communication skills
- Knowledge of basic excel skills
- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.
Preferred Qualifications
- Demonstrated problem solving and analytical skills
- Proven ability to work productively and efficiently in an independent setting
- Proven ability to clearly communicate with managers and associates at all levels
- Global perspective and understanding of business objectives
- Attention to detail and work with the highest level of accuracy
- Willing to work in a diverse atmosphere and contribute to an inclusive culture
Shifts
Rotational (it is a 24*7 shift environment and shifts are rotational – changes every 3 months’)
Weekly Off
Rotational.
Key job responsibilities
This Includes, But Is Not Limited To
- Gain a thorough understanding of the business and operational area
- Process allocated work to meet and exceed daily productivity targets
- Maintain the highest standards around campaign QA, media plan creation/reviews
- QA campaigns that are trafficked to Amazon's stable of properties: Amazon, IMDb, DPreview.com, etc.
- Provide support and coverage to other advertising teams
- Provide account team with screenshots confirming creative went live
- Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows
- Provide, verify 3rd party reporting
- Uphold user experience by confirming ad units when they go live
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Speak, write, and read fluently in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
Amazon Dev Center India - Hyderabad
Job ID
A2853358
