OverviewHow You’ll Make an Impact
The Account Supervisor is responsible for the management of specified client relationships (retainer or project based) including account service, project management, and financial accountability for profit contribution. The Account Supervisor also leads the account team on all matters of execution and is responsible for team morale and office culture. They should display high energy and resourcefulness when working with automotive client contacts and internal Epsilon teams.
What You’ll Achieve
- Flawless execution of clients’ programs and plan tactics and follow-through
- Coordinate with production and creative groups on program development
- Contribute to Strategic Planning and Concept Development
- Proactive thought-leadership across all aspects of the business
- Keep senior management accurately informed and current on all aspects of work activity
- Oversee post-program Evaluation
- Manage financial tracking and reporting by assisting account team with monthly job reconciliations
- Work with senior team members on development and management of a profitable business/account plan
- Lead the development of new concept ideas that enhance Epsilon’s ongoing business efforts with the client and demonstrate the ability to sell in these concepts to the client
- Creatively and proactively provide solutions to client business issues and challenges
- Provide leadership, mentorship and management for direct reports, where applicable
- Act as agency ambassador internally and externally
- Provide leadership with respect to the Epsilon culture
- Additional duties and responsibilities that may be assigned from time to time
Who You Are
- What You’ll Bring With you:
- Bachelor’s degree in business, Marketing or Communications
- A minimum of five years of relevant work experience
- The ability to drive and/or assist on the steps necessary to get various programs launched.
- Possess strong planning, project management, communication and executional skills.
- Must possess excellent presentation skills
- Demonstrate understanding of the essentials of marketing and can drive and/or assist in the steps necessary to get a program launched
- The ability to interface and communicate with the client
- The ability to meet or exceed client expectations in account management
- Should have high standards, a strong work ethic and be able to function autonomously, while retaining team membership and spirit.
- Thorough and accurate communication ability
- Ability to manage multiple priorities with strong organizational skills
- Two days required to be in the Franklin, TN office, normally Tuesday and Thursday.
- Why you might stand out from other talent:
- Strong understanding of marketing operations is a plus
- Experience working with Automotive clients is a plus
Additional InformationWhen You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 14 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
