OverviewAbout DMS platform
To get digital media personalization right, you need to not only identify your customers online, but also deliver relevant messages to them, based on their real-time behaviours and preferences - and then prove it’s worth the budget. Epsilon PeopleCloud Digital Media Solutions (DMS) make it all possible.
The DMS solution has been sold to hundreds of clients in North America for over a decade and Europe for a few years. We are now launching DMS in APAC and are looking for new talents to make the APAC launch a success.
Visit: https://www.epsilon.com/us/products-and-services/epsilon-peoplecloud/digital-media-solutions#
We're looking for an ambitious graduate with a desire to pursue a career in digital media. Joining Epsilon Digital Media Solutions as a Campaign Operations Analyst, you'll play an integral role in helping our clients grow. You will be responsible for the setup and end-to-end testing client campaigns. This is a unique opportunity of joining an ambitious, leading digital marketing business. If that sounds like your sort of place, we’d love to hear from you.
Responsibilities- Build, configure and target mobile, display and video campaigns.
- Create, Implement and issue web site tracking tags identifying and capturing relevant data for campaign success.
- Assist in discrepancy investigations.
- Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements.
- Maintain campaign process documentation and template forms to ensure seamless service experience across book of business.
- Test new product releases ensuring user experience remains intact.
- Play a major role in the on-boarding of new Campaign Operation team members.
- Collaborate across Sales, Account Management, Media Delivery and Engineering teams to produce high quality results.
- On-going support and maintenance of existing clients.
- Become an expert in our platforms and processes. Conceptualizing and developing automation projects to be used company wide.
- Lead new integrations, liaising with counterparts in the EU & US.
- Troubleshooting technical setups and pixel tracking errors.
- Ensure all client delivery restrictions are adhered to.
- Track and monitor strategic testing.
- Keep up with developments in digital marketing
- Ownership of your development. Actively seek out opportunities to learn and support those around you.
- Coach, mentor and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
- Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
Qualifications- Ambition and a desire to learn.
- Keen attention to detail.
- Curiosity and an aptitude for problem solving.
- A pro-active, self-starter that thrives working in a fast-paced environment.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- A collaborative, positive ‘can-do’ attitude.
- Good understanding of (Excel, HTML, SQL and JavaScript)
- Demonstrable interest in digital marketing.
- Interested into data-driven and tech-enabled solutions.
- Knowledge of the functions, operations, and mission of the specific department.
- General knowledge of various employment laws and practices and employee relations.
Additional InformationEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
Take a trip to YOUniverse and explore our unique benefits, here.
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
