How We Started
Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where We Are Now
We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity.
A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists.
Our 2023 global revenue was $80m, and we’re set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There’s never been a more exciting time to join HeliosX.
Where We’re Going
Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions.
You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
We’re looking for an ambitious, experienced B2C paid social manager with a proven track record managing a sizable budget within a startup or scale environment.
Our ideal candidate will be extremely analytical, data-driven, collaborative, and ready to roll up their sleeves.
Do you love working in rapid sprints with the growth content creators to come up with effective hooks and concepts?
Are you an analytical thinker by nature and you won’t stop until you get all the answers to any performance deviations?
Do you want to be part of a bootstrapped scale up in health experiencing unprecedented growth? Then keep reading … 🚀
This is a full time, permanent role. The successful candidate will have a hybrid working arrangement, with two days per week expected on site at our offices in Central London.
What You'll Do
- Own the end-to-end performance of paid social channels for one of the conditions/brands at HeliosX (i.e weight loss, skincare, etc).
- Create and execute our overall paid social acquisition strategy across multiple territories, with a strong focus on LTV/CAC optimisation on a weekly basis.
- Report on weekly performance, including insights, actions and experiment results to the wider growth department and close collaborators.
- Strive to stay on top of new trends, beta access to products on Meta, creative concepts, tools, and more.
- We have a thriving experimentation culture and we want you to be an active contributor to it!
- Obsess over competitors’s ads and general paid social trends to create inspiring briefs for the creative team and contribute to the periodic brainstorming sessions.
- Leverage our marketing analytics tool (Amplitude) to evaluate the end-to-end customer experience across paid social campaigns to identify opportunities for the CRO team.
- Think funnels, campaign performance and trend analysis, all paired with relevant customer insights.
- Produce your own quarterly forecasts and roadmaps, and share them with senior leadership.
What You'll Bring To HeliosX
- Demonstrative professional experience managing paid social channels, in D2C high performance environments.
- Very strong knowledge of paid social acquisition channels.
- In this role you will be working as a strategist and individual contributor.
- Success driving experiments to improve LTV or significantly reduce CPA to meet LTV/CAC targets.
- You have worked closely with brand and/or creative teams to develop ad concepts and hooks that are highly effective.
- You’re highly analytical and data-driven! Sometimes maybe even too much.
- And you’re able to draw insights from ongoing analysis and connect them to customer problems/needs.
- Above all, you’re growth-minded and known for solving performance challenges as they come.
- You don’t know it all, but you’re a fast learner.
- When you don’t have all the answers in front of you, you’re resourceful to seek them.
- You have good days and bad days, but the performance improvement journey keeps you energised and motivated.
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition.
We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
