OverviewHow You’ll Make an Impact
As an Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) Developer, you’ll play a key role in designing and implementing data-driven customer experiences leveraging Adobe’s powerful Journey Optimizer and Experience Platform capabilities. Reporting to the Lead AEP Developer, you will collaborate closely with cross-functional teams, including the Development team, Quality Assurance, Project Management, Client Engagement, and external Client teams. With a focus on AEP, your role will involve developing data integrations, audience segmentation, and insights that directly contribute to personalized customer journeys, improve engagement metrics, and drive the effectiveness of our digital campaigns.
At Epsilon, we value creativity, innovation, and collaboration. In this role, you will be a vital player in shaping the future of our clients’ digital experiences and ensuring we continue to exceed their expectations.
What You’ll Achieve
- Customer Journey Solutions: Develop and deploy complex journey workflows and real-time customer interactions within the Adobe Journey Optimizer platform.
- Integration & Data Strategy: Design, build, and integrate seamless data flows to connect AJO with AEP and other data sources, leveraging AEP’s customer data platform capabilities to enable a consistent, 360-degree customer view across journeys.
- Collaboration with Stakeholders: Partner with marketing and analytics teams to translate business objectives into highly personalized, data-driven journeys and automated workflows, maximizing the value of AEP’s audience segmentation and identity resolution features.
- Platform Optimization & Enhancement: Conduct regular audits and optimizations of existing journeys to maximize efficiency, scalability, and relevance.
- Innovative Projects: Lead projects that push the boundaries of personalization and marketing automation within the AJO ecosystem.
Who You Are
- What you’ll bring with you:
- Hands-on experience with Adobe Journey Optimizer (AJO) and/or similar customer journey orchestration platforms.
- Implementing and managing XDM schemas and datasets
- Configuring real-time customer profiles and identity services
- Developing segmentation strategies and queries
- Strong understanding of RESTful APIs, data integration techniques, and audience segmentation strategies.
- Proficiency in configuring journey flows, event triggers, and multi-channel communications.
- Familiarity with Adobe Experience Platform (AEP) and its data governance and customer profile features.
- Good understanding of SDLC methodologies (Agile, SCRUM)
- Good understanding of integration patterns and ETL tools
- Why you might stand out from other talent:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related fields
- Knowledge of Adobe Experience Cloud products such as Adobe Campaign and Adobe Experience Manager (AEM).
- Technical certifications across one or more of the products mentioned above.
- Former experience in an agency setting working as a consultant
- Experience with scripting and developing APIs to enable seamless cross-platform integrations.
- Strong communication skills to effectively collaborate with technical and non-technical stakeholders.
Pay Range: $71,250 - $118,750
Actual compensation within the range will be dependent upon, but not limited to, the individual's skills, experience, qualifications, location, and applicable employment laws.
The application deadline for this job posting is 1/4/2025.
Additional InformationWhen You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 14 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
