Overview
Cadent connects the TV advertising ecosystem. We help advertisers and publishers identify and understand audiences, activate campaigns, and measure what matters – across any TV content or device. Aperture, our converged TV platform, simplifies cross-screen advertising through a streamlined workflow that brings together identity, data, and inventory with hundreds of integrated partners. For more information, visit cadent.tv .
We are currently looking for an Programmatic Operations Manager to support daily programmatic activity on our SSP, helping publishers monetize their inventory and deliver top performance for advertisers. This entails troubleshooting and resolving any issues that arise, working across teams to integrate and support clients on our platform, mining data for insights and surfacing these findings to relevant teams.
About You
- You are analytical and enjoy problem solving
- You love working cross functionally to support clients and achieve their objectives
- Your goal is to grow within a cutting-edge programmatic technology platform
- You enjoy the AdTech industry and have a comprehensive understanding of the AdTech landscape
What You Will Do
- Work across teams to lead onboarding, activation, optimization and support of key clients within the Aperture MX marketplace
- Provide high level of customer service with effective communication, timely responses to requests, and proactive resolutions to potential issues
- Monitor day-to-day activity and revenue trends on the exchange on a macro and micro level
- Ensure maximum revenue potential is being delivered for all key accounts through strategic account planning, optimization, troubleshooting, as well as identifying new upsell opportunities
- Prepare and present internal and client facing decks, reports and QBRs
- Maintain an in-depth understanding of our products as well as the greater digital advertising ecosystem
Qualifications
- 2+ years of experience in programmatic client support role
- Familiarity with oRTB protocol
- Critical thinking and problem-solving skills
- Relevant experience in leveraging large data sets to drive informed business decisions
- Excellent verbal and written communication skills, with the ability to communicate the big picture and support with clear & factual data points
- Detailed oriented with excellent organizational skills
- Ability to manage multiple projects and deadlines based on strategic value
- Ability to collaborate within a dynamic and fast-paced team environment
- Advanced Microsoft Excel skills (pivot tables, vlookups, conditional logic) as well as Microsoft PowerPoint
Extra Credit
- NetSuite - Internal CRM
- MS planner– Project management
- JIRA – Process management tool for communication with Product and Tech
- Kibana – Search and data visualization platform
- Grafana – Data visualization and observability platform
Equal Opportunity Employer
Cadent is an Equal Opportunity Employer and is committed to supporting all it's employees when it comes to Inclusion & Diversity. Cadent's policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability. This commitment is honored when it comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.
Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently. Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity. Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally
Pay Range
USD $90,000.00 - USD $115,000.00 /Yr.
