Job Summary
The Account Supervisor oversees the day-to-day operations between the account team, the internal cross-functional teams, and the client. They produce high-quality results throughout the development of the brand plan by providing leadership and guidance to accomplish client goals. The AS is a hands-on role that manages efficient workload completion of the assigned brand(s).
Agency Responsibilities
- Oversees day-to-day operations of cross-functional team
- Cultivates and maintains strong client relationships
- Liaises with client partners to discuss project execution
- Supervises account team by providing leadership and guidance
- Plays an important role in the growth of junior team members
Job Duties/Responsibilities
- Oversees assigned projects from creative brief development through deployment
- Collaborates effectively on the day-to-day operations with internal cross-functional team(s)
- Fosters positive internal relationships and ensure all departments are aligned on client deliverables
- Leads internal status calls and ensure proper integration of agency disciplines (scientific, media, art, copy, accounting, production, creative)
- Develops in-depth knowledge of assigned category and stays up to date on relevant brand/category information
- Manages all agency resources to meet client's marketing needs
- Understands how strategy and medical functions fit into the big picture
- Fiscal management of client accounts (prepare contracts, oversee job hours and expenses, budget for future estimates, manage client reconciliations) in partnership with finance and PM
- Maintains responsibility for tactical implementation to include print, digital, multimedia
- Participates in development of scope of work and staffing plans in partnership with PM and account leads
- Engages with senior-level clients and continue building ongoing relationships
- Conceives, develops, and executes marketing communications and promotions, which match client marketing objectives and strategies
- Develops work orders/creative briefs, and provide timely estimates for projects to clients
- Provides prompt, well thought-out decisions in response to project demands/challenges
- Owns multiple workstreams and delegate tasks to junior team members to complete projects efficiently and effectively
- Leads client status meetings to keep client informed of project status and finances
- Understands and operate within the established client and agency processes
- Provides insight on client reports showing updates on project status and budget allocations
- Manages client expectations around timing and feasibility
- Manages, motivates, and develops direct reports
- Delegates tasks to direct reports and oversees progress
- Mentors team members
Requirements
- Bachelor's degree required
- 3+ years Professional Agency/Marketing experience required
Knowledge, Skills, & Abilities
- Interest in healthcare
- Basic knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
- Strong written and verbal communication
- Digital, media, social and analytics knowledge a plus
Salary Range
$80,000 to $115,000 annually. The salary range for this position is noted within this job posting. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
Equal Employment Opportunity
For U.S. Job Seekers It is the policy of IPG Health and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
