Company DescriptionSaatchi & Saatchi has grown from a start-up advertising agency in London in 1970 to a global creative communications company with 114 offices in 67 countries and over 6500 employees. Saatchi & Saatchi is part of the Publicis Groupe, the world’s third largest communications group We are a full service, integrated communications network and we work with 6 of the top 10 and over half of the top 50 global advertisers. We’re in the business of getting people to fall in love with our clients’ products and services. We have an unshakeable spirit and unbeatable attitude that Nothing is Impossible, a concept we apply to all our clients and work. We believe in effecting positive change through creativity, always. While we seek out the most brilliant minds to help us on our quest, we’re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.
Overview- Managing the day-to-day client relationship and communications between the agency and the current clients.
- Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.
- Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
- Monitor closely the communication trends and in charge of competitive audit/reports
- Identifying new business opportunities with current clients while managing allocated resource teams.
- Supervise, inspire and guide the executive team members
ResponsibilitiesMain Tasks
Technical & Product
- Strong understanding of the advertising and media industries and the role of communication strategy within them.
- Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
- Develop an excellent daily client relationship and foster consulting opportunities wherever possible
- In-depth knowledge of agency capabilities, processes, and tools
Business Acumen & Operational Efficiency
- Manage the day-to-day relationship with our internal & external teams
- Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)
- Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project
- Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
- Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
- Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work
- Good understanding of the production ecosystem, milestones and requirements
- Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director
Innovative & Analytical Mindset
- Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand
- Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them
- Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
- Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work
- Challenge yourself and the team (direct line report and partners – strategy, creative, production) on coming up with innovative ideas that address brand and business objectives
- Good financial understanding of budgeting and estimating
Qualifications- Minimum of 5 years of experience, within a communication, digital or media agency
- Strong understanding of the advertising and media industries and the role of communication strategy within them.
- Proven experience in developing and implementing communication strategies to support the agency's objectives and client campaigns.
- Excellent communication skills, with the ability to craft compelling messages and engage diverse audiences.
- Strong project management skills, with the ability to handle multiple projects simultaneously and meet deadlines
- In-depth knowledge of agency capabilities, processes, and tools
